Our Policies

Welcome to our Policies page, where we aim to provide clarity on important aspects of our dog walking service. Your trust is important to us, and we want to ensure transparency in our operations. Please take a moment to familiarize yourself with our policies.

 1. Secured Data Collection: 

Privacy and security are our top priorities when it comes to collecting and handling your information. Rest assured that any data you share with us is treated with the utmost confidentiality. We employ industry-standard security measures to protect your personal and payment information

 

5. Emergency Situations:

In the event of an emergency during a dog walk, our walkers are trained to prioritize the safety and well-being of your pet. We will make every effort to contact you promptly and seek necessary veterinary care if needed. Please ensure that your contact information is up-to-date to facilitate efficient communication in such situations.

6. Pet Behavior and Aggression:

We love all dogs, but for the safety of our walkers and other pets in our care, we ask that you inform us of any aggressive tendencies or behavioral issues your pet may have. We reserve the right to refuse service in situations where a dog poses a risk to our walkers

7. Health and Vaccinations:

To ensure the well-being of all pets in our care, please provide up-to-date information on your dog's vaccinations and health status. If your dog is under veterinary care or has specific medical needs, kindly inform us in advance.

8. Feedback and Concerns

We value your feedback. If you have any concerns or feedback regarding our services, please contact us directly. We are committed to addressing any issues promptly and continuously improving our service based on your input. 

Thank you for taking the time to review our policies. If you have any questions or require further clarification, feel free to reach out to our customer support team. Your satisfaction and the well-being of your pets are our priorities.